At Maple Haven Kennel, we provide a health guarantee for up to 12 months from the date of sale against any genetic illnesses. In the event a genetic condition is diagnosed during this period, Maple Haven Kennel will offer a replacement puppy of equal value. We require a veterinarian’s diagnosis letter, including their contact information, for any claims. We also reserve the right to have the dog examined or tested by our veterinarians before proceeding with exchange. Maple Haven Kennel is not liable for any veterinary costs once the puppy or dog has left our premises.

The buyer is required to spay or neuter the dog within the first 10 months of age and provide a certificate of this procedure to Maple Haven Kennel before the dog turns 12 months old. If this certificate is not submitted by the specified time, the health guarantee will become void.

The buyer agrees to take full responsibility for their dog’s well-being, including providing quality food, shelter, exercise, and training. In circumstances where someone can no longer care for their dog, the dog must be returned to Maple Haven Kennel for re-homing. Under no circumstances should a Maple Haven Kennel dog be placed in an animal shelter. As responsible breeders, we ensure our dogs are placed in loving homes where their physical, social, and mental needs are met. If the dog is returned within two weeks of purchase, the buyer will receive a 50% refund of the purchase price. After two weeks, no refund will be provided.